777games Privacy
Policy

777games is committed to protecting the privacy and personal data of every player who uses our platform. We understand that trust is the foundation of a good gaming experience, and that trust starts with being transparent about how we handle your information.

This Privacy Policy has been written in plain, accessible English so that Filipino players can clearly understand their rights and our obligations. We encourage you to read this Policy in full before registering an account or using any 777games service.

By accessing the 777games platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the 777games platform immediately.

This Policy should be read alongside our Terms & Conditions, which govern the overall use of the 777games platform and form part of the same legal framework.

777games collects personal data that is necessary to provide our services, verify your identity, comply with legal obligations, and maintain the security and integrity of our platform. The categories of personal data we collect include:

Identity & Contact Information

• Full legal name as it appears on your government-issued identification.
• Date of birth — used to verify that you meet the 21+ age requirement.
• Residential address including barangay, city or municipality, province, and postal code.
• Email address — used for account communications, verification, and optional marketing.
• Mobile number — used for account security, two-factor authentication, and optional SMS notifications.

Identity Verification Documents

• Copies of government-issued identification such as Philippine National ID, passport, driver's license, SSS ID, UMID, or PhilHealth ID.
• Proof of address documents such as utility bills, bank statements, or barangay certificates.
• Payment method verification documents where required for KYC compliance.

Financial Information

• Deposit and withdrawal transaction records including amounts, dates, and payment methods used (GCash, PayMaya, BPI, BDO, Metrobank).
• Account balance history and wagering activity records.
• Payment method identifiers (e.g., GCash mobile number, bank account last four digits) — full payment credentials are never stored by 777games.

Technical & Usage Data

• IP address and approximate geolocation data.
• Device type, operating system, and browser information.
• Session logs including login times, pages visited, and game activity.
• Cookies and similar tracking technologies as described in Section 7.

Communications Data

• Records of your interactions with 777games customer support via live chat or email.
• Feedback, complaints, and dispute correspondence.
• Marketing communication preferences and opt-in/opt-out records.

777games collects personal data through the following channels:

• Account Registration: When you create a 777games account, you directly provide us with your identity and contact information.
• KYC Verification: When you submit identity documents to complete our Know Your Customer verification process.
• Deposits and Withdrawals: When you conduct financial transactions on the platform, transaction data is automatically recorded.
• Platform Usage: As you navigate and use the 777games platform, technical and usage data is automatically collected through server logs and cookies.
• Customer Support: When you contact our support team via live chat or email, the content of those communications is recorded.
• Promotions and Surveys: When you participate in 777games promotions, competitions, or optional surveys, any information you provide is collected.
• Third-Party Verification Services: In some cases, 777games may receive identity verification data from licensed third-party KYC service providers to supplement the information you have provided directly.

777games uses the personal data we collect for the following specific purposes:

777games will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new lawful basis for processing.

777games processes your personal data on the following legal bases, consistent with applicable Philippine data protection law:

• Contractual Necessity: Processing is required to fulfill our obligations under the 777games Terms & Conditions, including account management, game provision, and payment processing.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and regulatory reporting duties.
• Legitimate Interest: Processing is necessary for 777games' legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided these interests are not overridden by your rights and interests.
• Consent: For marketing communications and non-essential cookies, processing is based on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

777games does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only where necessary and lawful:

Service Providers

777games works with carefully selected third-party service providers who assist in operating our platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), KYC and identity verification providers, cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity services. All service providers are contractually bound to process your data only on 777games' instructions and to maintain appropriate security standards.

Game Content Providers

Some games available on 777games are provided by licensed third-party game studios. These providers may receive limited technical data (such as session tokens and game results) necessary to deliver the game experience. They do not receive your full personal profile.

Regulatory & Law Enforcement Authorities

777games may be required to disclose personal data to Philippine regulatory authorities, law enforcement agencies, or courts where required by applicable law, court order, or regulatory directive. This includes reporting obligations under anti-money laundering regulations.

Business Transfers

In the event of a merger, acquisition, or sale of all or part of 777games' business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to this Privacy Policy that result from it.

777games uses cookies and similar tracking technologies to operate and improve the platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit a website.

The types of cookies used by 777games include:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in to your 777games account. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, display preferences, and responsible gaming limits you have set.
• Analytics Cookies: Collect anonymized data about how players use the 777games platform, helping us identify areas for improvement. Used only with your consent.
• Marketing Cookies: Used to deliver relevant promotional content to you based on your interests and activity. Used only with your explicit consent.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may affect the functionality of the 777games platform. For full details on our cookie practices, please refer to our Cookie Notice available within the platform.

777games retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active Account Data: Retained for the duration of your active 777games account relationship.
• Account Closure: Following account closure, personal data is retained for a minimum of five (5) years to comply with anti-money laundering record-keeping requirements and to resolve any outstanding disputes or regulatory inquiries.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the account relationship, in line with regulatory requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years for AML compliance and audit purposes.
• Customer Support Records: Communications with our support team are retained for three (3) years following the resolution of the relevant inquiry.
• Marketing Data: Marketing preference records and consent logs are retained for three (3) years from the date of last interaction or until consent is withdrawn.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with 777games' data disposal procedures.

777games implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 777games platform is encrypted using industry-standard Transport Layer Security (TLS) protocols.
• Password Hashing: Account passwords are stored using strong cryptographic hashing algorithms. 777games staff cannot view your password in plain text.
• Two-Factor Authentication (2FA): 777games offers optional two-factor authentication for account login to provide an additional layer of security.
• Access Controls: Access to personal data within 777games is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• Regular Security Audits: 777games conducts regular security assessments and penetration testing to identify and address potential vulnerabilities.
• Incident Response: 777games maintains a data breach response plan. In the event of a data breach that poses a risk to your rights, we will notify affected players and relevant authorities in accordance with applicable law.

As a data subject under applicable Philippine data protection law, you have the following rights with respect to your personal data held by 777games:

The 777games platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine gaming regulations. 777games does not knowingly collect personal data from individuals under the age of 21.

If 777games becomes aware that personal data has been collected from an individual under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered on 777games, please contact our support team immediately so that we can take appropriate action.

The 777games platform may contain references to third-party services such as payment providers (GCash, PayMaya, BPI, BDO, Metrobank) and game content providers. When you interact with these third-party services, you are subject to their own privacy policies and terms of service, which are separate from this Policy.

777games is not responsible for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service you interact with in connection with your use of 777games. Our selection of payment and service partners is based in part on their commitment to data security and privacy standards.

777games reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Policy, 777games will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the 777games platform following the effective date of any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with the updated Policy, you must stop using 777games and may request account closure by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 777games handles your personal data, please reach out to our dedicated Data Privacy team:

• Live Chat: Available 24/7 directly within the 777games platform — the fastest way to reach our support team.
• Privacy Email: [email protected]
• General Support: [email protected]

When submitting a data-related request, please include your registered account username and a clear description of your request or concern. This helps us process your inquiry accurately and within the required timeframe.

777games is committed to resolving all privacy-related inquiries fairly, transparently, and within thirty (30) days of receipt. For complex requests, we will acknowledge receipt within five (5) business days and provide a full response as soon as practicable.